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Operated by Upskill Energy Limited, trading as The English Hub
Last updated: March 2026
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to the owners of the site. Cookies allow a website to recognise your device and remember certain information about your session, such as your login status or preferences.
Some cookies are deleted when you close your browser (session cookies), while others remain on your device for a set period or until you delete them (persistent cookies).
The English Hub (theenglishhub.app) uses cookies and similar technologies for a variety of purposes, including authenticating users, remembering user preferences, processing payments, tracking affiliate referrals, and monitoring errors to improve site reliability. We describe each category in detail below.
These cookies are strictly necessary for the website to function. They enable core features such as user authentication, session management, and security. Without these cookies you would not be able to log in, access your courses, or complete a purchase. Because they are essential, they do not require consent under UK PECR.
Functional cookies remember choices you make to improve your experience. They are not strictly necessary but help us provide enhanced functionality and personalisation.
We use Google Analytics 4 (GA4) to understand how visitors use the site, such as which pages are most popular and how users navigate between them. GA4 cookies are only set after you give consent. We use Sentry to monitor application errors and performance. Sentry may set cookies or use similar technologies to collect diagnostic data such as error stack traces, browser type, and page URL. This data helps us identify and fix bugs quickly. Neither Google Analytics nor Sentry uses this information for advertising purposes.
Certain third-party services we integrate with may set their own cookies on your device. We do not control these cookies; they are governed by the respective third party's privacy and cookie policies.
The table below lists the specific cookies set by The English Hub and its third-party partners.
| Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| sb-*-auth-token | Supabase | Stores the authenticated user session (access and refresh tokens) | Up to 1 year | Essential |
| sb-*-auth-token-code-verifier | Supabase | PKCE code verifier for secure OAuth authentication flow | Session | Essential |
| csrf_token | The English Hub | Protects against cross-site request forgery attacks | Session | Essential |
| board-preference | The English Hub | Remembers your selected exam board (e.g. AQA, Edexcel) | 1 year | Functional |
| theme | The English Hub | Stores your light/dark mode preference | 1 year | Functional |
| sentryReplaySession | Sentry | Tracks error replay session for debugging and performance monitoring | Session | Analytics |
| _ga | Google Analytics | Distinguishes unique visitors by assigning a randomly generated identifier | 2 years | Analytics |
| _ga_* | Google Analytics | Maintains session state for Google Analytics 4 | 2 years | Analytics |
| __stripe_mid | Stripe | Fraud prevention - unique identifier for the device | 1 year | Third-party |
| __stripe_sid | Stripe | Fraud prevention - unique identifier for the browsing session | 30 minutes | Third-party |
| rewardful_referral | Rewardful | Stores the affiliate referral identifier to attribute sign-ups | 60 days | Third-party |
Cookie names containing an asterisk (*) indicate a wildcard - the actual name includes your project reference and may vary.
Session cookies are temporary and are deleted automatically when you close your browser. Persistent cookies remain on your device for the duration specified in the table above, or until you manually delete them. We review cookie retention periods regularly to ensure data is not kept longer than necessary.
Most web browsers allow you to control cookies through their settings. You can typically find these options in the "Settings", "Preferences", or "Privacy" section of your browser. Common actions include:
For step-by-step instructions, refer to your browser's help documentation:
If you choose to disable or block cookies, please be aware that some parts of The English Hub may not function correctly. In particular:
The English Hub complies with the UK Privacy and Electronic Communications Regulations 2003 (PECR), as amended, alongside the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Under PECR, we are permitted to set strictly necessary cookies (essential cookies) without prior consent, as they are required for the service you have requested. For all other cookies - including functional, analytics, and third-party cookies - we obtain your consent before placing them on your device. You may withdraw your consent at any time by adjusting your browser settings or contacting us.
We regularly review and update our cookie practices to ensure continued compliance with applicable regulations. If you have questions about our use of cookies or wish to exercise your data rights, please contact us at [email protected].
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we use cookies.
For more information about how we collect, use, and protect your personal data, please read our Privacy Policy.